Data protection

Data protection declaration

 

 

Privacy policy

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit a website of DELTA DORE RADEMACHER GmbH, Buschkamp 7, D-46414 Rhede/Westfalen (hereinafter referred to as "RADEMACHER" or "us"/ "our").

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection by our services at a glance

The following section contains an overview of the processing of personal data by us. The data processing operations are described in much more detail in the sections that follow.

Who is responsible for data collection on this website?

The data processing on this website is carried out by RADEMACHER, see the contact details under 2.

How do we collect your data?

Your data is collected by you providing it to us. This may be, for example, data that you enter in a contact form. Other data is collected automatically when you visit the website and by using our services. This is mainly technical data (e.g. Internet browser, operating system or time of page view).

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website and other services. Other data may be used to analyze your user behavior are used. Details of this and a precise description of the individual data processing activities are reproduced below.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data at any time. You also have a right to request the correction, restriction of processing or deletion of this data. In addition, you have the right to request the data transferred to us as a file. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When visiting our website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.

 

2. information about the collection of personal data

Responsibilities

(1) In the following, we provide information about the collection of personal data when using the website of DELTA DORE RADEMACHER GmbH (hereinafter "RADEMACHER"). Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

(2) The responsible party pursuant to Art. 4 (7) of the EU General Data Protection Regulation (DSGVO) is

DELTA DORE RADEMACHER GmbH

Buschkamp 7

46414 Rhede/Westfalen

info@rademacher.de

Tel: +49 (0)2872 / 933 – 0

Fax: +49 (0)2872 / 933 – 251

You can reach our data protection officer at

SILA Consulting GmbH

Mr. Lukas Fischer

Weseler street 9

46325 Borken

Phone: +49 2861 80847 700

datenschutz@sila-consulting.de

 

(3) When you contact RADEMACHER by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after storage is no longer required or restrict processing if there are legal obligations to retain data.

(4) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.

Collection of personal data when visiting our website

(1) In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

- IP address

- Date and time of the request

- Time zone difference to Greenwich Mean Time (GMT)

- Content of the request (specific page)

- Access status/HTTP status code

- Amount of data transferred in each case

- Website from which the request comes

- browser

- Operating system and its interface

- Language and version of the browser software.

This data is automatically deleted after you leave the website.

 

Use of cookies

(a) We use cookies on our websites. Cookies are small text files that are assigned to the browser you are using and stored on your hard drive by means of a characteristic character string, and through which certain information flows to the body that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer and therefore cannot cause any damage. They serve to make the Internet offer as a whole more user-friendly and effective, i.e. more pleasant for you.

(b) Cookies can contain data that make it possible to recognize the device used. In some cases, however, cookies only contain information on certain settings that cannot be related to a specific person. However, cookies cannot directly identify a user.

A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. With regard to their function, cookies are again differentiated between:

- Technical cookies: these are mandatory in order to navigate the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes, nor do they store which web pages you have visited;

- Performance cookies: these collect information about how you use our website, which pages you visit and, for example, whether errors occur during website use; they do not collect information that could identify you - all information collected is anonymous and is used only to improve our website and find out what interests our users;

- Advertising cookies, targeting cookies: These are used to offer the website user tailored advertising on the website or offers from third parties and to measure the effectiveness of these offers; advertising and targeting cookies are stored for a maximum of 13 months;

- Sharing cookies: these are used to improve the interactivity of our website with other services (e.g. social networks); sharing cookies are stored for a maximum of 13 months.

(c) Any use of cookies that is not absolutely technically necessary constitutes data processing that is only permitted with your explicit and active consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO. This applies in particular to the use of advertising, targeting or sharing cookies. In addition, we will only share your personal data processed through cookies with third parties if you have given your express consent to do so pursuant to Art. 6 (1) p. 1 lit. a DSGVO.

On the other hand, we use technically necessary cookies due to our legitimate interest in the display and use of our website as intended, Art. 6 para. 1 p. 1 lit. f DSGVO.

Contact form

(1) By filling out the contact form, you agree that we store your contact data for clarification of the request. If you send us other inquiries via contact forms, your information from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

(2) The processing of the data entered in the contact form is thus based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

(3) The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data, which we use to provide the respective service and for which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

(3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. You will receive more information about this when you provide your personal data or below in the description of the offer.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

3. newsletter

(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the specified e-mail address in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 p. 1 lit. a DSGVO.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the "unsubscribe" link provided in every newsletter e-mail, by sending an e-mail to info@rademacher.de or by sending a message to the contact details provided in the imprint.

4. service center, ZenDesk

(1) In order to process service, support and or help requests and for the operation of RADEMACHER, we use the system of the company Zendesk Inc., 1019 Market Street San Francisco, CA 94103 USA ("Zendesk"). We use Zendesk to be able to process your inquiries quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

(2) We have concluded a Data Processing Agreement (DPA) with Zendesk. This obliges Zendesk to use the user data of our customers only within the framework of EU data protection standards exclusively for the processing of requests and not to pass them on to third parties. In this context, we have agreed to EU standard contractual clauses that have been supplemented in accordance with the current requirements of the data protection supervisory authorities. This ensures that even in the case of data transfer to the USA, a level of data protection that complies with the DSGVO is guaranteed.

(3) You can view Zendesk's data protection notice at https://www.zendesk.de/company/privacy-and-data-protection/.

5. web analytics

Google Analytics

• This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
• The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
• You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
• This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in abbreviated form, which means that personal references can be ruled out. Insofar as the data collected about you is related to a person, this is therefore immediately excluded and the personal data is thus immediately deleted.
• We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, we have agreed with Google on EU standard data protection clauses that have been supplemented in accordance with the current requirements of the data protection supervisory authorities. This ensures that a level of data protection that complies with the GDPR is also guaranteed in the event of data transfer to the USA.
• Third Party Provider Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms: http://www.google.com/analytics/terms/de.html, and Privacy Policy: http://www.google.de/intl/de/policies/privacy.

 

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

 

Google Tag Manager

(1) Google Tag Manager allows marketers to manage website tags via an interface. However, the Tag Manager itself, which deploys the tags, works without cookies and does not collect any personal data. The Tag Manager merely ensures that other tags are triggered, which in turn may collect data. For these respective third-party providers, corresponding explanations can be found in this privacy policy. However, the Google Tag Manager does not use this data. If you have set or otherwise made a deactivation of cookies, this will be observed for all tracking tags that were used with the Google Tag Manager, so the tool does not change your cookie settings.

(2) Google may ask your permission to share some product data (e.g., your account information) with other Google products to enable certain features, such as making it easier to add new conversion tracking tags for AdWords. In addition, Google developers review product usage information from time to time to further optimize the product. However, Google will never share this type of data with other Google products without your consent.

For more information, please see Google's Usage Policy and Google's Privacy Notice: https://policies.google.com/privacy.

 

Use of Google Ads conversion tracking

We use the online advertising program "Google Ads" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Accordingly, Google Ireland Limited is the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad clicked and were redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked across Ads customers' websites. The information obtained with the help of the conversion cookie is used for the purpose of creating conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. Your data may be transferred to the USA. The data processing, in particular the setting of cookies, is carried out with your consent on the basis of Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. You can find more information and Google's privacy policy at: https://www.google.de/policies/privacy/

 

6. social media

Use of social media plug-ins

• We currently use the following social media plug-ins: Facebook, Xing, LinkedIn and YouTube. We use the so-called two-click solution. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in via the marking on the box above its initial letter or logo. We open up the possibility for you to communicate directly with the provider of the plug-in via the button. Only if you click on the marked box and thereby activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online offer. In addition, the data mentioned under § 3 of this declaration will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data is therefore transmitted from you to the respective plug-in provider and stored there (in the case of US providers, in the USA). Since the plug-in provider collects the data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the grayed-out box.

(2) We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.

(3) The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 p. 1 lit. f DS-GVO.

(4) Data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, your data collected by us will be assigned directly to your account with the plug-in provider. If you press the activated button and, for example, link to the page, the plug-in provider also stores this information in your user account and communicates it publicly to your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this allows you to avoid being assigned to your profile with the plug-in provider.
(5) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the following privacy statements of these providers. There you will also find more information about your rights in this regard and setting options to protect your privacy.

(6) Addresses of the respective plug-in providers and URL with their privacy notices:
(a) Facebook Inc. , 1601 S California Ave, Palo Alto, California 94304, USA or in Europe Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; http://www. facebook. com/policy. php; further information on data collection: http://www. facebook. com/help/186325668085084, http://www. facebook. com/about/privacy/your-info-on-other#applications and http://www. facebook. com/about/privacy/your-info#everyoneinfo. We have agreed with Facebook EU Standard Contractual Clauses, which have been supplemented according to the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.
(b) Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; https://www. xing. com/privacy.
(c) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www. linkedin. com/legal/privacy-policy. We have agreed with LinkedIn EU Standard Contractual Clauses, which have been supplemented according to the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.
(d) YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://www. google. de/intl/de/policies/privacy.

Integrating Zendesk
(1) We use the system of Zendesk Inc. to handle service, support and help requests and for the operation of RADEMACHER. , 1019 Market Street San Francisco, CA 94103 USA (“Zendesk”). We use Zendesk to process your requests quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

(2) Our corporate accounts on Facebook are also integrated into our Zendesk system for quick and efficient processing. If you send us a message about the respective pages, it will be processed by us via Zendesk. The use of your data on the pages of Facebook or Instagram by the providers cannot be influenced by us as the site operator.
(3) The messages sent to us remain with us until you request us to delete them or the purpose for the data storage ceases to exist (e. g. after the processing of your request has been completed). Mandatory legal provisions – in particular. Retention periods – remain unaffected.
(4) Zendesk has Binding Corporate Rules (BCR) approved by the Irish Data Protection Authority. These are binding internal company rules that legitimize internal company data transfers to third countries outside the EU and the EEA. Details can be found here: https://www. zendesk. de/blog/update-privacy-shield-invalidation-european-court-justice/.
(5) We have entered into a Data Processing Agreement (DPA) with Zendesk. As a result, Zendesk is obliged to use our customers' user data only to process the requests in accordance with EU data protection standards and not to disclose it to third parties. We have agreed on EU standard contractual clauses, which have been supplemented in accordance with the current requirements of the data protection supervisory authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.
(6) The Zendesk Privacy Notice is available at https://www. zendesk. de/company/privacy-and-data-protection/.

Integration of YouTube videos
(1) We have integrated YouTube videos into our online offer, which are stored on http://www. YouTube. com and can be played directly from our website. These are all integrated in the "extended data protection mode", i. e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos, the data referred to in paragraph 2 is transmitted. We have no influence on this data transfer.
(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data referred to in § 3 of this declaration will be transmitted. This takes place regardless of whether YouTube provides a user account through which you are logged in, or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide advertising tailored to their needs and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by YouTube can be found in Google's privacy policy. You can also find more information about your rights and settings to protect your privacy: https://www. google. de/intl/de/policies/privacy. Google also processes your personal data in the USA. For this purpose, we have agreed with Google EU Standard Contractual Clauses, which have been supplemented in accordance with the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.

Integration of Google Maps
(1) On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data referred to in § 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in, or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide advertising tailored to their needs and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy statements. You can also find more information about your rights in this regard and settings options to protect your privacy: http://www. google. de/intl/de/policies/privacy. Google also processes your personal data in the USA. For this purpose, we have agreed with Google EU Standard Contractual Clauses, which have been supplemented in accordance with the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.

Facebook Connect
(1) If a so-called “Facebook Connect button” is placed on this website, you have the option of logging in to our website with your Facebook user data. In addition, information about your activities on our website can be automatically incorporated into your Facebook profile via Facebook Connect. To this extent, when activating the button, you are given the opportunity to expressly consent to access your Facebook user data as well as to consent to the publication of information and activities in your Facebook profile. The use of further data (e. g. contacting us via your email address) takes place only at Presence of prior express consent. Please note that Facebook uses Facebook Connect to receive information about the application or website, including what actions you take. In order to personalize the process of connecting, in some cases, Facebook may receive a limited amount of information before authorizing the application or website. For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options to protect your privacy, please refer to Facebook's privacy policy:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland;
https://www. facebook. com/policy. php; further information on data collection:
https://www. facebook. com/help/186325668085084,
https://www. facebook. com/about/privacy/your-info-on-other#applications and
https//www. facebook. com/about/privacy/your-info#everyoneinfo.
(2) We have agreed with Facebook EU Standard Contractual Clauses, which have been supplemented in accordance with the current requirements of the data protection supervisory authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.

 

 

Facebook Pixel
This website uses the visitor action pixels of Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.
This makes it possible to track the behaviour of website visitors after they have been forwarded to the provider's website by clicking on a Facebook advertisement. This makes it possible to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising measures.
The collected data is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data policy. This allows Facebook to display advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

 

The use of Facebook pixels is based on your express consent in accordance with Art. 6 para. 1 lit. a GDPR about the cookie banner. The purpose of the processing is to carry out effective advertising measures, including social media. The consent can be revoked at any time.
You can find further information on the protection of your privacy in the Facebook privacy notice: https://de-de. facebook. com/about/privacy/.
You can also deactivate the remarketing feature “Custom Audiences” in the Ads Settings area at https://www. facebook. com/ads/preferences/?entry_product=ad_settings_screen. You need to be logged in to Facebook.
If you do not have a Facebook account, you can opt out of Facebook usage-based advertising on the website of the European Interactive Digital Advertising Alliance: http://www. youronlinechoices. com/de/praferenzmanagement/.

 

7. Online advertising
   Facebook Custom Audiences
   (1) Furthermore, the website uses the remarketing function "Custom Audiences" of Facebook Inc. (“Facebook”). This allows users of the website to be shown interest-based advertisements ("Facebook ads") when visiting the social network Facebook or other websites that also use the method. In doing so, we pursue the interest of showing you advertisements that are of interest to you in order to make our website more interesting for you.
   (2) Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the extent and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our website or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider learns and stores your IP address and other identifying features.
   (3) For cases where personal data is transferred to the US, we have agreed with Facebook EU Standard Contractual Clauses, which have been supplemented in accordance with the current requirements of data protection regulators. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.

 

(4) Deactivation of the function "Facebook Custom Audiences" is possible [here and] for logged-in users under https://www. facebook. com/settings/?tab=ads#_.
(5) The legal basis for the processing of your data is your explicit consent via the cookie banner in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Further information on data processing by Facebook is available at https://www. facebook. com/about/privacy.

8. Audio and video conferencing
   Data processing
   For communication with our customers, we use online conference tools, among others. The tools we use in detail are listed below. If you communicate with us via video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
   The conference tools collect all the data you provide/use to use the tools (e-mail address and/or your phone number). In addition, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other “contextual information” related to the communication process (metadata).
   Furthermore, the provider of the tool processes all technical data required for the processing of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and connection type.

If content is exchanged, uploaded or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such Content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared while using the Service.
Please note that we do not have full influence on the data processing operations of the tools used. Our options depend largely on the company policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy statements of the respective tools used, which we have listed below.

 

Purpose and legal basis
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Otherwise, the use of the relevant tools is generally based on your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR; consent can be revoked at any time with effect for the future. Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR).

Duration of storage
The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to storage or the purpose for the data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the conferencing tools for their own purposes. For details, please contact the operators of the conference tools directly.

 

Used conference tools
We use the following conference tools:
GoToMeeting
We use GoToMeeting. The provider is LogMeIn, Inc. , 320 Summer Street Boston, MA 02210, USA. Details of data processing can be found in the privacy policy of GoToMeeting: https://www. logmeininc. com/de/legal/privacy.
We have concluded an order processing agreement with the provider of GoToMeeting and fully implement the strict requirements of the German data protection authorities when using GoToMeeting.

 

9. Remote access service “WR-Connect” and RADEMACHER App
   1. Use of “WR-Connect“ without registration

(1) With the help of our remote access service “WR-Connect“ you can control your SmartHome Box remotely via the Internet. Without a registration with “WR-Connect“, only the update service can be used. As part of the update service, the following data is transmitted to our servers:
• Software version of the SmartHome Box
• UID of the SmartHome Box
• Date of request (update verification takes place every six hours)
These data are deleted 1 year after the last call.
(2) Data processing in the context of “WR-Connect” takes place on the basis of Art. 6 para. 1 lit. b GDPR. On the basis of this permit status, all data necessary for the fulfillment of a contract may be processed. As part of the connection of the SmartHome Box and the first launch of the app, you have concluded a contract with us regarding the use of the app and the connection function of the SmartHome Box.

2. Use of “WR-Connect“ with registration (creation of a user account for WR-Connect)
   (1) For the use of the RADEMACHER App, the personal data you have entered during registration will be stored in a “WR-Connect” user account. The following technical data will only be stored in this user account if the remote access is activated additionally on your SmartHome Box:
   • UID of the SmartHome Box
   • SW versions
   • Designation of the SmartHome Box in the portal
   • Operating time (system stability statement)
   • dates of the last successful connection
   • Number and type of devices connected to the SmartHome Box
   • The IP address of your Internet connection

(2) The processing of the above-mentioned data takes place exclusively for the purpose of providing the function of the app and of technically implementing the connection and control of the SmartHome Box.
(3) Data processing within the scope of “WR-Connect“ and RADEMACHER App is carried out on the basis of Art. 6 para. 1 lit. b GDPR. On the basis of this permit status, all data necessary for the fulfillment of a contract may be processed. As part of the connection of the SmartHome Box and the first launch of the app, you have concluded a contract with us regarding the use of the app and the connection function of the SmartHome Box.
(4) The data collected via “WR-Connect” and the App will not be merged with other data. This data will only be deleted if you unsubscribe from “WR-Connect”.

3. Recipients of data/order processing
   (1) The company MarcanT AG, Herforder Str. 163a, Bielefeld, 33609 (“MarcanT AG”) provides the servers for WR-Connect and for the RADEMACHER App, which also process your personal data that we receive from you in connection with the use of the RADEMACHER App. We have concluded an order processing agreement with MarcanT AG, according to which the data processing takes place only on our behalf and according to our instructions.
4. Use Google Assistant App via “WR Connect”
   (1) With the Google Assistant App it is possible to control the devices of your RADEMACHER Smart Home System via Google via voice commands. Google Assistant (provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”)) is a software for voice input and output, in which voice commands are analysed, evaluated and executed by Google. For partners, Google provides an interface that allows partners to provide their own functions, so-called apps. This allows partners to specifically connect and use their systems with Google's voice control.

Further information on the collection, processing and use of personal data by Google Assistant can be found at the following address: https://policies. google. com/privacy?hl=en.
(2) Google is solely responsible for the processing of your personal data as part of the voice processing in the Assistant.
(3) As soon as you activate the Google Assistant app, the following personal data is transmitted to Google or collected and processed by Google:
• Names, descriptions, and IDs of devices, sensors, and scenes shared with the Google Assistant app for control
• Measured values from sensors that are shared with the Google Assistant app for control

(4) Our RADEMACHER Google Assistant App also uses software from Google. As a result, information required for the functionality of the RADEMACHER Google Assistant App is transmitted to Google in encrypted form. This data is stored in the cloud by Google. A transfer and storage of personal data on servers outside the Federal Republic of Germany and the European Union is possible. We have therefore agreed to EU standard contractual clauses with Google, which have been supplemented to meet the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA. Google is solely responsible for the processing of your personal data by the Google Software and in the Google Cloud. Please check whether you agree to the privacy policy of Google. com and wish to give your consent(s) when configuring the Google Assistant app.

(5) We would like to point out that the data referred to in this section are created by Google or by a commissioned company as user profiles under a pseudonym. These can be evaluated for advertising and market research or for the user-friendly design of the Google Assistant app. According to Google, a direct conclusion about you is not possible.

5. Use RADEMACHER Alexa Skill via “WR Connect”
   (1) With the RADEMACHER Skill (“Skill”) it is possible to control the devices of your Smart Home System via Amazon Echo devices by voice commands. Amazon Echo is a voice input and output hardware that analyzes, evaluates, and executes voice commands by Amazon. For partners, Amazon provides an interface that allows partners to provide their own functions, so-called skills. This allows partners to specifically connect and use their systems with Amazon voice control. Further information on the processing of personal data at Amazon Alexa can be found at Amazon. de – Privacy Policy at the following address: https://www. amazon. de/gp/help/customer/display. html?nodeId=201566380. Amazon is solely responsible for the processing of your personal data in connection with the use of Alexa Skills.

(2) As soon as you activate the skill, the following personal data will be transmitted to Amazon or processed by Amazon:
• Name, description and ID of the devices, sensors and scenes that are released for the control skill
• Measured values of sensors that are released for the skill to control
(3) Our Skill also uses Amazon software. As a result, information that is necessary for the functionality of the skill is transmitted to Amazon in encrypted form. This data is stored in the Amazon cloud. A transfer and storage of personal data on servers outside the Federal Republic of Germany and the European Union is possible. We have agreed to EU standard contractual clauses with Amazon, which have been supplemented according to the current requirements of data protection regulators. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA.
Further information on the collection, processing and use of personal data at Amazon Alexa can be found at Amazon. de - Privacy Policy at the following address:

https://www. amazon. de/gp/help/customer/display. html?nodeId=201566380.
(4) Amazon is solely responsible for the processing of your personal data by the Amazon Software and in the Amazon Cloud. Please check if you agree to the privacy policy of amazon. de and if you want to give your consent(s) when configuring the Amazon Alexa app.
(5) The personal data referred to in this section will be created by Amazon or a commissioned company as user profiles under a pseudonym. These can be evaluated for advertising and market research or for the user-friendly design of the app. It is not possible to draw a direct conclusion about you.

6. Google Analytics Firebase
   (1) We use Google Analytics Firebase to analyze user behavior in our RADEMACHER app. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland.
   (2) Google Firebase includes various functions that enable us to analyse your app behavior. In this way, we can analyse, for example, your screen calls, the operation of buttons. We may also determine which features within our App are frequently or infrequently used. For these purposes, Google Firebase stores, among other things, the number and duration of sessions, operating systems, device models, region, and a variety of other data. A detailed overview of the data collected by Google Firebase can be found at:

https://support. google. com/firebase/answer/6318039?hl=de
(3) By using Google Firebase, information is transmitted to Google in encrypted form. This data is stored by Google. A transfer and storage of personal data on servers outside the Federal Republic of Germany and the European Union is possible. We have therefore agreed to EU standard contractual clauses with Google, which have been supplemented to meet the current requirements of data protection authorities. This ensures that a level of data protection corresponding to the GDPR is guaranteed even in the case of a data transfer to the USA. Google is solely responsible for the processing of your personal data by the Google Software and in the Google Cloud.
(4) Google Firebase is used to optimize our app and to improve our services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
More information about Google Firebase can be found at: https://policies. google. com/privacy

 

10. 10. Data security
    (1) We have taken technical and organizational security measures to prevent unwanted access to your data. We have committed our employees to treat personal data confidentially and carefully. In addition, all service providers have been checked by us. We use the common SSL method (Secure Socket Layer) in conjunction with the highest encryption level supported by your browser. As a rule, this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.

(2) We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.